Payment Policy
Last Updated: July 26, 2026
Thank you for shopping with Pawvivo!
At Pawvivo, we are committed to providing a safe, secure, and seamless payment experience for all our customers.
Accepted Payment Methods
We accept the following secure payment methods:
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Shop Pay
- Apple Pay
- Amazon Pay
- Google Pay
Additional secure payment options may also be available during checkout.
Payment Security
Your security is our priority.
- We do not store your full payment card details on our servers.
- All transactions are encrypted and processed securely.
- Payments are handled through trusted third-party payment providers.
Order Confirmation
Once your payment has been successfully completed, you will receive an order confirmation email containing your order details.
Orders are processed only after successful payment authorization.
Failed or Declined Payments
If your payment is declined or unsuccessful, please:
- Verify that your payment information is correct.
- Contact your bank or payment provider.
- Try another accepted payment method.
Pawvivo is not responsible for delays resulting from failed or declined payments.
Currency
All prices displayed on our website are in United States Dollars (USD) unless otherwise stated.
If your payment is made in another currency, your bank or payment provider may apply exchange rates or additional fees.
Billing Information
Customers are responsible for providing accurate billing information during checkout.
Incorrect or incomplete billing information may result in order delays or cancellation.
Fraud Prevention
To protect our customers, we reserve the right to refuse, cancel, or hold any order suspected of fraud, unauthorized transactions, or other suspicious activity.
Customer Support
If you have any questions regarding payments, please contact us:
Pawvivo
Address:
1740 Myrtle Lake Ave
Fruitland Park, FL 34731
United States
Phone:
+1 (407) 706-7012
Email:
support@pawvivo.store
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (Eastern Time – ET)
We aim to respond to all customer inquiries within 24–48 business hours.
Thank you for choosing Pawvivo! 🐾